Android Technical Support Engineer

At IRIUM, we want you to always chase your dreams. Here, prepare yourself to conquer your goals while enjoying the journey.
We are currently looking for Android Technical Support Engineer:
Requirements:

Minimum 2 years of experience.
Familiar with APIs and capable of supporting multiple applications.
Skilled in technical analysis.
Continuously monitoring for new tickets and alerts.
Replicates the behavior to troubleshoot issues using test devices and tools. Utilizes test devices, debugging tools, and development tools to triage issues.
Communicate with stakeholders for any ticketing-related concerns, activities, assignments, or urgent tasks.
Exhausts all external and internal resources for research.
Contributes to side-projects, tool automation, and team innovation.
Regularly attends training programs and brown bag sessions to enhance capabilities.

Skills:

Android/Java
Familiarity regarding usage with APIs (REST-based and/or related libraries)
Critical Thinking and Problem Solving

Languages: Portuguese (C1), English (C1), Spanish (C1)
Location: Lisbon, onsite 3 times per week, with a possibility to increase to 5 days a week in the future.
What do we offer?

An innovative and growing company, with a lot of opportunities for professional development.
Retribution according to your experience and performance. Access to flexible pay and medical insurance as a social benefit.
Unlimited access to technological training in free mode.

IRIUM is a company with dynamic and proactive professionals. Our values are responsibility and commitment to work quality. This is the spirit we are looking for at IRIUM, whatever your age is. If you recognize yourself in this, this is your company!
We can build the future together. Let's talk!
At IRIUM, we defend a world without stereotypes or limitations and we believe in equality for all, principles that we subscribe to in our Equality Plan and Code of Ethics, guaranteeing equal treatment and opportunities regardless of any personal, physical, or social condition.
Tipo de oferta: Período Integral
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