.Feedzai is the world's first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world's largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries.The Operations team at Feedzai is responsible for ensuring the efficiency of the company as a whole, by transforming business processes, tools, data & insights, while ensuring great day-to-day work experiences for all other teams and departments.You:As part of our Workplace team - Operations, we are looking for an enthusiastic Workplace Manager to join our dynamic team in Porto and help shape the day-to-day experience of Feedzaians. As part of the Workplace team, you'll play a pivotal role in fostering employee engagement while providing essential operational support across the business. Reporting to the Global Workplace Operations Manager, you'll oversee everything from office operations and facilities to maintenance and special projects, ensuring a smooth, efficient, and welcoming environment. If you're a proactive problem-solver who thrives on creating an engaging and inviting workspace, we'd love to have you on board!Your Day to Day:Office management & maintenanceServe as the primary point of contact for all building maintenance, office facilities, mailing, supplies, equipment, and vendor relationships.Ensure the office is fully operational, addressing maintenance issues promptly, and managing office equipment and supplies efficiently.Communication & requestsRespond to phone and email inquiries or direct them to the appropriate team members, ensuring timely and accurate communication.Office operations & proceduresOversee office operations, organizing procedures for optimal efficiency and maintaining a productive and well-structured work environment.Coordinate with IT to ensure office equipment and technology function smoothly, addressing any issues that may arise.Manage office space, office openings, help improving layouts, desk management and promote collaboration among employees.Clients & visitors managementServe as the face of the office at the front desk, welcoming clients, vendors, and visitors with a professional, warm, and inviting attitude.Employee experience & onboardingEnhance the overall workplace experience by fostering a welcoming, productive, and inclusive environment
