Location: Porto - Portugal
Time Type: Full time
Posted On: Posted 30+ Days Ago
Job Requisition ID: JR08017
About Us:
The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it's growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it's not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market.
Planet is a technology company that's transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world's most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide.
To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software that runs business. By combining software and payment technology, Planet is creating a world of connected commerce, that makes payments feel good.
We're growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisition.
Function Overview:
As part of Global Operations, you'll be working with an amazing diverse team of talented and customer-centric people across the world. We're building a world-class operation and you'll be empowered to make a difference so we can better serve our customers with an easy, connected, and flawless experience.
You'll find opportunities across customer facing, technical and administrative roles, customer services, onboarding, Tax Free, training, or one of the many other exciting areas in Global Operations. You'll be presented with unrivalled prospects to grow, learn and develop in your career.
We're growing fast and are always looking for ambitious individuals who want to be part of the connected commerce revolution.
What You Will Do:
Manage Planet Workday HR and Recruitment configuration
Advanced knowledge of 2-4 functional areas (Recruitment, Workday & Payroll Integrations, Time Tracking Security, HCM, absence, Talent and Performance, Compensation & Benefits)
Able to do complex configuration, including payroll integrations and time tracking
Able to troubleshoot and analyze complex problems and suggest solutions
Escalation point of incident management, problem management support for HR and business users for functional issues
Review Workday updates, proposing changes and improvements to HR and business
Provide change and deployment management for Workday updates / changes
Issue communications for incidents, changes, releases, etc.
Proactively seek information about needs of HR and business users and identify Workday enhancements that support continuous improvement of People processes and services
Manage delivery and maintenance of integrations – experience of Workday and Payroll integrations
Lead functional team to effectively support Planet's use of Workday
Manage Workday Security framework and maintenance in collaboration with HR Operations and People Team
Advance knowledge of Workday security
Update and maintain Workday security roles and profiles in collaboration with HR and the business
Validate people reporting needs jointly with Analytics
Partner with Analytics and Insights to identify reporting requirements and continuously improve Workday reporting and dashboard functionality
Manage partnership with internal and external stakeholders
Lead Workday governance processes with HR and business
Lead partnership with AMS
Coordinate tenant maintenance scheduling with Workday and AMS
Manage relationships with HR, Business and external stakeholders (eg Auditors, Payroll suppliers)
Lead master data maintenance framework
Partner with HR Operations and HR to ensure master data is maintained, accurate and reliable
Partner with HR Operations and HR to audit data and implement and report on data controls in Workday
Who You Are:
Proven understanding of Workday product
Advanced knowledge of 2-4 functional areas (Recruitment, Workday & Payroll Integrations, Time Tracking Security, HCM, absence, Talent and Performance, Compensation & Benefits)
Responsive to issues – flexible and adaptable
Seeks out opportunities for improvement and encourages ideas and innovation
HRIS Professional with proven Workday BAU support track record
Ability to deliver Workday complex configuration
Ability to deliver Workday and Payroll integrations
Advanced knowledge of tenant management and security setup
Experience of using Workday as a change enabler to drive service and process improvement
Why Planet:
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast-paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.
Company Background:
Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.
Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.
With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
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