Discover the perfect balance between working and enjoying the sun as a Technical Support Specialist for a multinational company. Are you fluent in Dutch and do you dream of an international work environment in a breathtaking holiday destination such as Piraeus, Greece? Then this opportunity is for you!
Your responsibilities and impact working in Technical Support Specialist will be: Responding to inbound customer requests and documenting relevant case information.Assisting users with pre-sales, general inquiries, and technical support issues through phone, email, and social media channels.Adapting the brand's voice and tone for interactions across private (phone, email, chat) and public (social media, forums, e-commerce reviews) channels.Ensuring excellent customer satisfaction by responding in an appropriate and friendly mannerSkills, qualifications and interests you need to succeed in this role: A native-level proficiency in Dutch and a minimum B2 level of EnglishA strong technical understanding or interest in the technical fieldPrevious experience in troubleshootingExcellent listening skills and proficient communication abilitiesA drive for excellence and professionalismStrong teamwork skills and dedication to collaborative successExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Athens for an international career and life experienceA valid Greek work permit (required).What's in it for you? A full-time job, 40 hours a week, completely working from home (needs to be located around Athens)Salary 2 options:1300€ gross per month x 14 salaries per year + performance-related bonus + financial accommodation bonus (only for people from abroad)1500€ gross per month x 14 salaries per year + performance-related bonusSchedule: available to work in rotative shifts from Monday to Sunday between 8AM and 10PMA Quality Certified Management Company
A complete relocation package for non-local applicants including:
Flight ticket to AthensHotel accommodation for 2 weeks with breakfastAssistance in finding a flat + real estate agency fee paid by the companyOther benefits: vouchers, discounts, free Greek classes, events, outings and parties all year roundYour Future Company:
Located in Athens, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!