Wfh (If Based In Portugal)German Fluent Sales/Customer Support

Sales Customer Support Porto, Portugal WFHSalary Conditions:Base salary (gross):  1100€/month x 14Possibility of sales bonus up to 120e p/monthMeal allowance: 6€/per working day (paid in meal card)Health insuranceResponsibilities:Inbound callsSell packages of the productCross-Sell or Upsell packages and associated productsCustomer support for post-booking and booking managementSupport travel agents with bookings and booking managementSupport customer with information about a range of questions like destination, documentations, prices etc.Profile:Previous Contact Centre or Customer Service experience (preferable)Enthusiastic and skilled in technology applicationsExcellent language skills in German and feel comfortable speaking and writing in EnglishLove to communicate, while being easy-going and patient with our customersGood and customer-friendly service is the highest priority for youCurious and persistent to solve issuesOrganised and can keep a cool head even in stressful situationsTraining ConditionsDuration:  30 calendar daysMonday to Sunday - Rotative shifts within the schedule below:Monday to Friday: 08:00h - 18:00hSaturday and Sunday 08:00h - 17:00h(occasionally you must have availability from 08:00h - 19:00h)Days off: 2 days  (rotative)