Welcome & Support Assistant

What you can expect

As part of the Welcome and Support team, the assistant will be responsible for welcoming and integrating foreign newcomers upon their arrival to Lisbon and during their stay with Teleperformance.




What you'll do

Welcome new hires and do their check-in in the company's apartments (airport pickups and relocation support);
Provide 24/7 support to workers living in Teleperformance's apartments;
Ensure norms of conduct in the company's apartments are respected;
Ensure all necessary documents are signed before the check-in – support administrative and legal procedures;
Support new hires in resolving specific situations detected by Human Resources;
Problem solving and conflict resolution;
Conduct the check-out of employees leaving the company's apartments;
Be a true team member in Teleperformance Portugal – focused on the success of the company;
Interact with other departments to improve and maximize project results;
Be an active part of the processes of continuous improvement, proposing innovative methods across the department and the company;
Communicate to leadership any known infractions of Corporate Policies and procedures immediately;



What you'll need

Car License;
B1 English Speaker (minimum);
Work Experience;
Experience in conflict resolution.



Benefits

Excellent work opportunity in a dynamic leading multinational company;
Investment in training and personal development;
Modern, centrally located buildings with canteen facilities and excellent public transportation connections;
Health Insurance;
Free Portuguese language courses, sport activities, and organized events;
Free healthy meals in the cafeterias, such as soup, bread, salad, and fruit.




Teleperformance Portugal


Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine!


With more than 12,000 employees from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.


Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.




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