About the job
The Lead and Transformation Manager's mission is to align the information system with the Group's growth strategy, acting as a driver of organizational change and promoting a continuous improvement mindset. This role fosters the achievement of business goals and ongoing advancements while ensuring proper control of risk and quality of service delivered. Responsibilities include monitoring relevant SLAs and KPIs and promoting necessary adjustments to optimize business objectives.
Your Main Activities Are
Manage local ADM WMIS team.
Steer, supervise, delegate, and control the teams' everyday work.
Guarantee proper management of IT risks & cyber security related to their line of work.
Manage staff, resources, and budget, including monitoring and optimization of all business costs.
Act as a sponsor for the company's innovation processes, fostering and supporting initiatives that lead to a relevant impact on the business and/or teams.
Coordinate relationships with other locations and process owners, empowering the team in following up relevant processes.
Continuously optimize existing processes, identifying spaces and actions for improvements and efficiencies.
Help define and promote WM CTO strategy and ensure operational implementation regarding information systems.
Steer transformation program and related projects, either directly or through cross-entity projects.
Support and coach managers/Project Leaders reporting to them.
Support execution of all approved strategic transformation projects.
Manage an integrated program of change initiatives aligned with business strategy.
Implement change management strategies and plans that drive employee adoption and minimize resistance.
Support organizational design and definition of roles and responsibilities.
Profile and Skills to Success
Bachelor's degree in IT with an excellent understanding of IT roles.
Experience managing business stakeholders within the banking area.
Excellent active listening and communication skills, both written and verbal.
Experience with Program Management.
Ability to clearly articulate messages to a variety of audiences, including senior management.
Ability to establish and maintain strong relationships.
Ability to influence others and move toward a common vision or goal.
Flexible and adaptable; able to work in ambiguous situations.
Resilient and tenacious with a propensity to persevere.
Organized with a natural inclination for planning strategy and tactics.
Problem-solving and root cause identification skills.
Able to work effectively at all levels in an organization.
Must be a team player and able to work collaboratively with and through others.
Acute business acumen and understanding of organizational issues and challenges.
Strong collaborative mindset across regions and cultures.
A solid understanding of how people go through change and the change process.
Experience and knowledge of change management principles.
Why joining BNP Paribas?
Leading banking institution
Our presence in Portugal
International reach
Diversity and Inclusion commitment
Commitment towards work/life balance
Remote Working Conditions
To find out more on why you should join BNP Paribas visit this link .
Please note that only applications submitted in English will be considered.
In case you are selected for this role, further documentation will be requested to support your hiring process.
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