Video Content Moderator (Italian)

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Italian speaking Video Content Moderator for their office in Porto.
Position: Video Content Analyst Location: Porto, Portugal  Employment type: Full-time Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES: Review user reports regarding video content on a streaming platform Review sensitive content, sometimes involving graphic or disturbing subject matter Audit and update content Maintain broad knowledge of client products and/or services Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy REQUIREMENTS: Native/fluent in Italian both verbal and written (C2 level).
Fluent in English (minimum B2 level) 6 months of experience in relevant field is preferred Ability to cover weekly shift rotation including occasional nights and weekends Tolerance to sensitive content in videos Strong computer skills Customer service-orientation with effective, pleasant and professional communication style as well as patience Quick learning and adaptability to new processes and concepts Tolerance for repetitive work in a fast-paced work environment Analytical mindset with strong attention to detail Ability to work as a team member, as well as independently BENEFITS: International community Modern office in a city center with open spaces, easy to access with public transportation Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace Support from colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Monthly meal allowance and much more