Video Content Moderator (Italian)

We are working with a leading Outsourcing/BPO company that is looking to recruit an Italian-speaking Video Content Moderator for their office in Porto.
Position: Video Content Analyst Location: Porto, Portugal (only applicable to candidates already in location) Employment type: Full-time Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES: Review user reports regarding video content on a streaming platform Review sensitive content, sometimes involving graphic or disturbing subject matter Audit and update content Maintain broad knowledge of client products and/or services Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.
REQUIREMENTS: Fluent in Italian both verbal and written, Fluent in English.  6 months of experience in relevant field is preferred Ability to cover weekly shift rotation including occasional nights and weekends Tolerance to sensitive content in videos Strong computer skills Customer service-orientation with effective, pleasant and professional communication style as well as patience Quick learning and adaptability to new processes and concepts Tolerance for repetitive work in a fast-paced work environment Analytical mindset with strong attention to detail Ability to work as a team member, as well as independently.
BENEFITS: International community Modern office in a city center with open spaces, easy to access with public transportation Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace Support from your colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Monthly meal allowance and much more!