Video Content Analyst - German - Porto

Position: Video Content Analyst
Location: Porto, Portugal
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:

Review user reports regarding video content on a streaming platform
Review sensitive content, sometimes involving graphic or disturbing subject matter
Audit and update content
Maintain broad knowledge of client products and/or services
Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

REQUIREMENTS:

Native or Fluent in German (level C2), and C1 English level written and spoken
6 months of experience in a relevant field is preferred
Ability to cover weekly shift rotation including occasional nights and weekends
Tolerance to sensitive content in videos
Strong computer skills
Customer service orientation with an effective, pleasant, and professional communication style as well as patience
Quick learning and adaptability to new processes and concepts
Tolerance for repetitive work in a fast-paced work environment
Analytical mindset with strong attention to detail
Ability to work as a team member, as well as independently.

BENEFITS:

Relocation assistance for candidates coming from abroad
International community
Modern office in a city center with open spaces, easy to access with public transportation
Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
Support from your colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives
Monthly meal allowance and much more!


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