Video Content Analyst - German - Porto

Position: Video Content AnalystLocation: Porto, PortugalEmployment type: Full-timeDUTIES AND RESPONSIBILITIES: Review user reports regarding video content on a streaming platform Review sensitive content, sometimes involving graphic or disturbing subject matter Audit and update content Maintain broad knowledge of client products and/or services Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy. REQUIREMENTS: Native or Fluent in German (level C2), and C1 English level written and spoken 6 months of experience in a relevant field is preferred Ability to cover weekly shift rotation including occasional nights and weekends Tolerance to sensitive content in videos Strong computer skills Customer service orientation with an effective, pleasant, and professional communication style as well as patience Quick learning and adaptability to new processes and concepts Tolerance for repetitive work in a fast-paced work environment Analytical mindset with strong attention to detail Ability to work as a team member, as well as independently. BENEFITS: Relocation assistance for candidates coming from abroad International community Modern office in a city center with open spaces, easy to access with public transportation Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace Support from your colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Monthly meal allowance and much more!
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