Ux Researcher - Ai Team

We are looking for an experienced UX Researcher in the EMEA region, located in Lisbon, (UTC+1 time zone) to join our globally distributed AI department. You will play a crucial role in shaping the future of CX and driving the success of our GenAI-powered products by understanding the needs, behaviors, and pain points of our users.
We are seeking a user-centric UX Researcher with a passion for exploring user insights and deep familiarity with AI-powered solutions. As a UX Researcher at Foundever, you will have a direct impact on designing user-centric products by conducting and leading research initiatives for all of our products, with a deeper focus on our GenAI-powered offerings, ensuring our solutions resonate with users and add significant value.
You will collaborate closely with Design, Product, and Engineering teams to develop research strategies that inform and inspire user experience decisions and product direction. You will also occasionally travel to our multiple site locations to run on-field research, as agreed with your manager. Your insights will guide the development of AI solutions that enhance customer interactions and provide seamless user experiences for our 170,000 associates.

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