This offer is a remote opportunity to work ONLY in South Portugal (below Coimbra district)
We offer remote work system in the area of Districts: Castelo Branco, Lisbon, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro!
We don't need any experience, we offer training!
Rotational shifts system: Monday -Sunday (7:00 –21:00)-40h/5days per week incl. Public Holidays (2 rotational days off)
Our client is a premier streaming service that offers a vast collection of movies, TV shows, and original content from well known brands! The platform delivers magical entertainment experiences to millions of subscribers worldwide.
Join our team to be part of an innovative, creative, and dynamic environment where storytelling comes to life and inspires audiences of all ages.
We are looking for reinforcements in the form of French-speaking employees for our team in Portugal.
We are looking for you, entrusted with the support of our customers.
As a Customer Support you will:
Support of all customers' requests in French by phone, chat and social media
Support viewers with account and application issues, especially regarding software functionality and configurations
Serve as the first point of contact for viewers and act as a vital brand ambassador
Deliver accurate and real-time responses to viewers' inquiries.
Maintain detailed records of customer interactions, including inquiries, complaints, and actions taken.
Competitive salary and remuneration system (incl. meal allowance):
up to 100€ gross performance bonus/month
meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)
It's on average from 1064€ - 1164€ per 12 months
What do we offer?
Complete online hiring process regulated & we send the EQUIPMENT to your home!
Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law)
We offer remote work system in the area of Districts: Castelo Branco, Lisbon, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro!
Rotational shifts system: Monday -Sunday (7:00 – 21:00) -40h/5days per week incl. Public Holidays
A Bring a Friend Program with attractive incentives
Private Health Insurance from day 1
Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!
What do we expect?
You speak French (at least C2 level)
You live in Portugal
You are customer-oriented and enjoy interacting with people
EU citizenship or a residence permit in Portugal is mandatory
Are you interested in a new adventure? Then apply to start your new career!
We look forward to you !
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Job Types: Full-time, Contract
Contract length: 6 months
Application Question(s):
Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
When is the closest possible date to start for you?
Are you ready to work remotely from one of the districts: Castelo Branco, Lisbon, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja or Faro?
Outside of Portugal CANDIDATES: If you are living ABROAD now, are you ready to relocate to Portugal? If so, when is this possible for you?
If we decide to continue your application, you will receive from our client an invitation to a HARVER assessment. Is it okay for you to complete it?
Are you legally authorized to work in Portugal?
If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
Is French your native language?
This offer is connected with our client Concentrix+Webhelp Portugal. Are you okay with continuing with your application? (If you ever worked with them before, please leave the notes here)
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