Urgent Italiano / Italian / After Sales Support / Home Office All Over Pt / Start 7.08

.PT: URGENTE! Italiano / Italiano / Suporte Pós Venda / home office / Start 7.08IT : URGENTE! English / English / Assistenza post-vendita / home office / Avvio 7.08 Location: Portugal, mainland Possible start date to choose: 17.07 (17th July) We offer remote work system all over Portugal (mainland)! We don't need any experience, we offer training! Shifts system: Monday -Saturday (8:00 –21:00)-40h/5days per week incl. Public Holidays (Sunday +1 rotational day off) Our client is manufacturer of premium phones and accessories: Pioneers of innovation, creators of iconic products, and champions of creativity. Join a team that values diversity, fosters collaboration, and empowers employees to shape the future of technology.Here you'll find endless opportunities for growth, a culture that celebrates individuality, and the chance to make a real difference in the world. We are growing in our team and if you are Italian speaker, looking for a new challenge & working from home in Portugal opportunities, this offer is just for you! We are looking for you, entrusted with the support of our customers. As a Customer Support you will: Handle incoming user requests via phone, email, and chat Assist clients with post-sales requests, including delivery, warranties, and refunds Provide inbound sales support and sell products to boost revenue, ensuring the highest level of customer satisfaction (without using aggressive sales tactics!) Keeping customers informed with regular status and resolution updates Record and track orders or requests, ensuring thorough documentation of all necessary data elements in the CRM according to client requirements, policies, and product Competitive salary and remuneration system (incl. meal allowance): 1194€ gross x12 months or 1024 gross x 14 months -basic salary up to 225€ gross performance bonus/month meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month) 20 €/month – Transport allowance What do we offer? Possible start date: 17.07 (10th July) Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law) Shifts system: Monday -Saturday (8:00 –21:00)-40h/5days per week incl. Public Holidays (Sunday +1 rotational day off) We offer remote work system all over Portugal (mainland)! Complete online hiring process regulated & we send the EQUIPMENT to your home! A Bring a Friend Program with attractive incentives Private Health Insurance from day 1 Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more! What do we expect? You speak Italian (at least C2 level) You speak communicative English – min