Urgent German/ Alemão / Customer Support – Car Rental Management/ Home Office / Start 10.07

.Location: Remote work system, North Portugal ( above Coimbra District) – equipment will be sent ot your home! PT: Suíço-alemão / Atendimento ao cliente: Empresa comercial Home office acima de CoimbraDE: Schweizerdeutsch / Kundenservice: Handelsunternehmen Homeoffice oberhalb von Coimbra Possible start: 10.07 We offer efficient and fast remote recruitment process We offer remote work system in the area of Districts: Coimbra, Guarda, Viseu, Aveiro, Porto, Braga, Viana do Castelo, Vila Real, Braganca It is great possibility to get good money throughout the year in Portugal! Schedule: Monday-Friday: 07:00-20:00 +weekends 8:00-17:00 (8h/day, 40h/week, 5 days/week) We do NOT require previous experience, we will teach you everything Support for one of the biggest Car Rental Companies! Our client is one of the largest car rental company. You'll be responsible for providing exceptional customer service by assisting clients with rental car bookings, handling potential cancellations, and addressing any billing or payment concerns. This opportunity involves working with a leading company offering rent-a-car services in Portugal and over 70 other countries and territories. We are looking for reinforcements in the form German-speaking employees for our remote team in the north Portugal.We are looking for you, entrusted with the support of our customers! As a Customer Support you will: Assist customers through multiple channels (email or phone) enthusiastically and professionally Support customers with booking management, cancellations, and billing issues Attracting potential customers by answering questions about rent-a-car reservations and their different modalities, suggesting, and adding information about these services to meet the customer needs What do we expect? You speak German at min. C2 level You speak communicative English (at min B2 level) You already live in Portugal You are customer-oriented and enjoy interacting with people Competitive salary and remuneration system (incl. meal allowance) : 1010€ gross x 14 months, up to 120€ gross performance bonus (x12 months), 20€ transport bonus / month (permanent monthly supplement) 7,23€ NET/day meal voucher – given as a pre-paid card What do we offer? Possible start: 10