Unit Manager (M/F)

The Pestana Hotel Group is the largest Portuguese Hotel Group with more than 100 hotels in 16 countries across three continents.We are currently seeking a passionate Unit Manager to join our team in Great Lisbon Area;JOB DESCRIPTION – Unit Manager ResponsibilitiesSupervise work at all levels and set clear objectivesPlan activities and allocate responsibilities to achieve the most efficient operating modelSupport in the management of budgets/expenses, analyze and interpret financial information and monitor sales and profitsDevelop and implement an intuitive and efficient strategy to promote the hotel's servicesCommunicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)Deal with maintenance issues, shortages in staff or equipment etc.Collaborate with external parties such as suppliers, event/conference planners etc.Inspect facilities regularly and enforce strict compliance with health and safety standardsRequirementsProven experience as Operational Manager preferably in 4/5 stars environmentF&B BackgroundFluency in Portuguese and English;Understanding of all hotel management best practicesWorking knowledge of MS Office; knowledge of hotel management software is an advantageExcellent customer service skills as well as a business mindsetDemonstrable aptitude in decision-making and problem-solvingReliable with an ability to multi-task and work well under pressureOutstanding leadership skills and a great attention to detailDegree in Business Administration, Hotel/Hospitality Management or relevant fieldIf your profile matches this description and you are eager for a new challenge please send us your CV .
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