Unit Manager (M/F)

The Pestana Hotel Group is the largest Portuguese Hotel Group with more than 100 hotels in 16 countries across three continents. We are currently seeking a passionate Unit Manager to join our team in Great Lisbon Area; JOB DESCRIPTION – Unit Manager Responsibilities Supervise work at all levels and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Support in the management of budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient strategy to promote the hotel's services Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) Deal with maintenance issues, shortages in staff or equipment etc. Collaborate with external parties such as suppliers, event/conference planners etc. Inspect facilities regularly and enforce strict compliance with health and safety standards Requirements Proven experience as Operational Manager preferably in 4/5 stars environment F&B Background Fluency in Portuguese and English; Understanding of all hotel management best practices Working knowledge of MS Office; knowledge of hotel management software is an advantage Excellent customer service skills as well as a business mindset Demonstrable aptitude in decision-making and problem-solving Reliable with an ability to multi-task and work well under pressure Outstanding leadership skills and a great attention to detail Degree in Business Administration, Hotel/Hospitality Management or relevant field If your profile matches this description and you are eager for a new challenge please send us your CV. #J-18808-Ljbffr