Ukrainian Speaking Content Reviewer & Investigator

Ukrainian speaking Content Reviewer & Investigator Role: Ukrainian speaking Content Reviewer & InvestigatorSalary: 990 euro gross per month (this includes holiday bonus, meal allowance, and night shift allowance) plus free accommodationWorking Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Sunday, 24/7.Overview of the company:Our client is a global outsourcing company with offices around the world. In Portugal, they have multiple sites supporting huge international clients and assisting with business in more than 30 different languages, creating a multicultural environment.The Role:As a Content Reviewer and Investigator, you will support a mobility company headquartered in Estonia that provides services such as ride-hailing, micromobility rentals, food and grocery delivery, and carsharing. Your main task is to review content created by internal systems or users to ensure compliance with Community Guidelines. You will review, classify, and/or delete highly sensitive content uploaded by users. Additionally, you will conduct thorough investigations into various cases, including driver harassment and customer behavior issues, reviewing materials submitted by drivers and customers and conducting outbound calls to gather additional information.Requirements:Excellent communication skills both verbally and in writing in Ukrainian and EnglishPrevious experience in an investigatory role is a plusWillingness to learnThis is a 24x7 operation requiring a mix of day and night shiftsInterest in Social MediaOn offer:Competitive salary of up to 990 euro gross per month (including holiday bonus, meal allowance, night shift allowance) plus free accommodation (room in a shared company flat)Full training provided12-month contract (renewable/extendable)22 days holiday per year, holiday and Christmas bonusesOpportunity to work for one of the world's most successful communication companies in partnership with global brandsRelocation Package:An excellent relocation package is offered, including flight reimbursement, airport pickup, accommodation during employment, company-organized activities, events, and career progress opportunities.About TalingualTalingual is a specialist multilingual recruitment agency dedicated to finding language talent for clients across Europe, the Middle East, Africa, and Asia. We work closely with candidates to ensure they are well-informed and prepared to transition into their new roles.
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