Turkish Speaking Customer Experience Advisor Lisbon, Portugal

Turkish speaking Customer Experience AdvisorRole: Turkish speaking Customer Experience AdvisorSalary: 1,069.22€ gross per month (this includes the holiday bonus and meal allowance) plus free accommodation (or 1,360.89€ gross p/m if you choose the option without accommodation)Overview of the company:Our client is a global outsourcing company – they have offices around the world and in Portugal they have multiple sites where they support huge international clients and assist with business in more than 30 different languages, so you'd be joining a very multicultural environment.The Role:As a Customer Experience Advisor, you will support a very well-known Social Media platform. You will be the first point of contact for small and medium-sized businesses (SMBs) who use digital marketing campaigns on the Social Media outlet. Your communication with your clients will be across multiple channels: live chat, email, and phone calls. There will be a mix of inbound as well as outbound calls, and the latter will mostly be used when clients contact via email or live chat to ensure the query has been solved in a timely manner.Requirements:Excellent communication skills both verbally and written in Turkish and EnglishPrevious customer support or sales experienceWillingness to learnInterest in Social MediaOn offer:Competitive salary of up to 1,069.22€ gross per month (this includes the holiday bonus and meal allowance) plus free accommodation (or 1,360.89€ gross p/m if you choose the option without accommodation)Full training provided12 month contract (renewable/extendable if you love it!)22 days holiday per year, Holiday and Christmas bonusesOpportunity to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV.There is an excellent relocation package on offer which includes flight reimbursement, airport pick up, accommodation during your employment, lots of company organized activities and events, and career progress opportunities.Please note that only candidates with an EU passport or other relevant work permit for Portugal can be considered for this role.
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