Trust & Safety Investigator - Czech - Lisbon

Position: Czech Trust & Safety Investigator

Location: Lisbon, Portugal

Employment type: Full-time

DUTIES AND RESPONSIBILITIES: Review graphic content that has been received from users to ensure that it complies with the community guidelines Review, classify and / or eliminate highly sensitive content Comply with instructions, procedures related and complementary to the role Comply with corporate confidentiality policies and the proper handling of customer information Perform outbound calls during the investigation, to collect proofs of complains from drivers and customers. REQUIREMENTS: C1-C2 level of Czech language and B2 English, both oral and written The ability to thrive in a dynamic, team-focused and structured environment An ability to make decision based on rules and policies A passion for helping others achieve results A tolerance for sensitive content in pictures. OFFER: 22 days of holiday Private health insurance Relocation support with flight costs reimbursement and a room Support of employees experienced in helping relocating colleagues Free Portuguese classes Water sport activities, soft trekking and more A dynamic and creative team with positive and friendly atmosphere. Schedule: changes weekly - 8 hours shifts with breaks, 5 times per week Monday to Sunday, 24/7
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