Trust & Safety Content Moderator and Investigator for Bolt – Croatian speakerAre you passionate about everything online, with an eye for details? Become a member of our strong content moderators team for a leading mobility company!
As a trust & safety content moderator, you will review, categorize, and moderate business content, helping to build a better online user experience for billions of people all around the world.
What you'll doReview the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;Make timely escalations that require special attention from your immediate boss in accordance with established procedures;Review, classify, and/or eliminate highly sensitive content uploaded by users according to the parameters defined by the client.What you'll needFluent in Croatian and good level of English (B2);Ideally, you will have a background in either content moderation, customer service, or any other role that involves working with daily targets;Motivation and positive attitude;Investigation skills and experience, validating information across multiple data channels, tools, and streams, analyzing information, and simplifying it to enable streamlined escalations and fast knowledge sharing between teams and law enforcement agencies;Recent graduates with limited experience, but a willingness to learn and capability to adapt are welcome to apply.What We OfferWork location: Lisbon;Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);One flight per year to your home country (within Europe);Health insurance from day one in the company;Ongoing certification and training opportunities;Refer a Friend Program with attractive incentives;Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops, and much more.Teleperformance PortugalTeleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than 12,000 employees from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
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