Do you like to plan exciting trips for travelers? Are u passionate about supporting Customers with their Holiday Wishes? Are u able to insure a smooth vacation?This might be your Chance to learn a lot about The Tourism Industry!Your responsibilities and impact as a Trip Expert will be:Assisting clients via inbound calls in the after-sales process by answering inquiries regarding planned Events and TripsManaging the reservations back-office (ticket issuing, modification and cancellation of reservations)Help in booking experiences and activitiesAdvice on the place of experience and pick upBeing responsible for booking changes, cancellations and refundsWhat's in it for you?Type of contract: yearly contract, renewableWorking hours: full time (40h/week) on rotating shiftsSalary conditions (*) – 2 optionsIncluding free accommodation (shared flat, all bills included): 1214€ gross/monthExcluding accommodation: 1610€ gross/monthFor international candidates:Reimbursement of your initial flight expensesAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sport activities and social events organized by the companyReal career opportunities in different career pathsSkills, qualifications and interests you need to succeed in this role:The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspects of the job.A native level of German and a good level of EnglishEnthusiasm about travelling and tourism industryKnowledge of the value and impact that a good customer experience can createBeing an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Portugal for an international career and life experienceHaving a valid Portuguese work permit (required).Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you