Travel Advisor - (Porto)

Sou uma empresa: Portugal and Spain DeluxeDescription: Established in 2003, we are a rapidly expanding Tour Operator with private, luxury, and customized travel expertise in Portugal's mainland, Azores Madeira, and Spain. Our growth presents exciting opportunities for career advancement. For more information, please check www.portugalandspaindeluxe.com. Description: ? Open and management of travel files; ? Designing and developing Itineraries according to customer profiles; ? Provision to customers with detailed Travel Information and advice by phone or email; ? Negotiating for services with vendors; ? Costing and pricing of tour packages, converting these to bookings; ? Developing website tours content; ? Making tours, transportation, and accommodation reservations; ? High level of Responsibility and Confidentiality; ? Documentation procedures; ? Manage travel files independently; ? Coordination of several travel services; ? Maximizing sales and customer holiday experience by suggesting upgrades; ? Offering excellent customer service and dealing with constraints calmly and diplomatically. Requisitos : ? Tourism Management Degree; ? Excellent verbal and written communication skills (Portuguese and English); ? Proficient in Excel and World; ? To be thorough and pay attention to detail; ? Active listening skills; ? Customer service skills; ? Should be Highly Organized in the Work; ? Confidentiality; ? The ability to sell products and services; ? Administration skills; ? A desire to help people.