THE CARWOW GROUP Carwow Group is driven by a passion for getting people into cars.
But not just any car, the right car.
That's why we are building the go-to destination for car-changing.
Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer.
What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception.
Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service.
In 2024 we went big and acquired Autovia, doubling our audience overnight.
Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.
WHY JOIN US? Shortlisted in the prestigious Culture 100 list of the top Growth companies to work for by Hyer; we also recently raised $52m in funding led by global venture capital firm an early backer of LinkedIn and Shopify, Bessemer Venture Partners, to accelerate our growth plans!
As pioneers, we're always driving for new territory and positive change, so our work as a group is never done.
Where others see difficulty, it's our responsibility to see possibility – building new experiences, launching new titles and listening to drivers.
Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!
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Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in!
WHAT YOU'LL DO As a Transport Representative, you will serve as the key point of communication between customers and dealers to facilitate and organise collections.
Your responsibilities include:
Communicating directly with customers to schedule and manage their collections on behalf of dealers.Liaising with dealers to coordinate and provide updates regarding their collections.Booking transport movements on behalf of the dealer.Proactively problem-solve any issues that may arise during the collection process to ensure seamless operations and customer satisfaction.Collaborating with internal operations teams to maintain efficient workflows and support smooth overall functions.Providing feedback and contributing ideas to improve processes and enhance the overall customer and dealer experience.INTERVIEW PROCESS Step 1: Screening Call—This is a brief initial call to discuss your background, experience, and interest in the role.Step 2: First Interview with Team Leads—This is an in-depth conversation with our team leads to explore your skills and how they align with the role.Step 3: Final Interview with Manager—This is a comprehensive discussion with the hiring manager to assess your fit within the team and organisation.WHAT YOU'LL NEED Great attention to detailCommunication skillsTime managementProblem-solving skillsAdaptable and FlexibleCommitted to continuous improvementTeam playerFluent GermanWHAT'S IN IT FOR YOU Hybrid working, with three days a week in the Porto officeCompetitive salary to fund that dream holiday to BaliMeal allowance (8,32€ per working day)Share options - when we thrive, so do you!Private Healthcare, for peace of mindMonthly coaching sessions with Spill - our mental wellbeing partnerEnhanced holiday package, plus Bank Holidays28 days annual leave1 day for your wedding1 day off when you move house - because moving is hard enough without work!For your third year anniversary, get 30 days of annual leave per yearFor your tenth year anniversary, get 35 days of annual leave per yearOption to buy 3 extra days of holiday per year Work from abroad for a monthInclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policiesThe latest tech (Macbook or Surface) to power your gif-sending talentsUp to £500/€550 home office allowance for that massage chair you've been talking aboutGenerous learning and development budget to help you master your craftRegular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us forRefer a friend, get paid.
Repeat for infinite moneyDiversity and inclusion is an integral part of our culture.
We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position.
We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
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