col-wideJob Description:
The CompanyWTW is an award-winning advisory, broking, and solutions company that helps clients around the world turn risk into a path for growth. From the Titanic ship in 1912 to The Moon Buggy in 1971, WTW has a richness of insurance and financial services history dating back to 1828. And today, our incredible team of +45,000 across 140 countries come together to continue building that history. Our purpose? To transform tomorrow. Our WTW Regional Delivery Hub based in the heart of Lisbon – encompasses a 175 strong global team of who deliver operational excellence through innovation and streamlined solutions every single day. Together, we broaden your horizon and sharpen your focus. Transform your toughest challenges into actionable opportunities.The Role
We are looking for a Transition Manager that will partner with business operation leaders to manage and drive projects within the business across multiple geographies. The role will involve working in a cross-functional environment to effectively deliver projects and meet stringent of your tasks will be to:
KPI Management
Handled large and multiple end to end transitions with different levels of complexities. Plans and schedule project deliverables, goals, milestones
Has lead projects in the past
Experience in due diligence for transition, process mapping, business case creation, cost benefit analysis, project planning and implementation
Strong focus on deliverables – do whatever it takes to meet timelines and quality of deliverables
Create and maintain the project deliverables including but not limited to project plan, risk plan, resource management plan, weekly project status reports, communications plan, meeting minutes, actions/issues/decisions register
Report program status and escalate risks & issues along with mitigation ideas
Ensure benefit delivery as per financial and non-financial targets in individual and managed projects through effective implementation and change management
Relationship management
Works well with teams and promotes best practice sharing
Successful partnering with business leaders to understand internal and external customer requirements
Ability to closely partner with operations personnel (across geographies) on projects
Ability to network with entire Willis organization and get things done by building bridges
People management/ development
Inspires operational employees to create their own action plan and achieve results
Aware of mind-set and behaviour challenges in an operational transformation
