Are you passionate about training and developing people and have previous experience doing so?You will be responsible for welcoming newcomers to our project and providing them with initial training sessions regarding their new position.You will also be responsible for following up on their performance on the job, identifying training needs, and implementing continuous training plans.If you feel like this is up your speed, then you are the trainer we are looking for!This role deals with content that can be emotionally difficult to handle for some people. We don't want anyone in this role who doesn't find dangerous sexual, violent, or harmful content problematic; on the other hand, the role is not advisable for people who find this type of content too emotionally damaging and/or draining.What you'll doIdentifying training needs;Preparing and developing training material;Providing training regarding hard and soft skills, initial and ongoing;Analyzing the trainee's results;Contribute to the success of the project, improving the knowledge and skills of the content moderators.What you'll needFluency in English (C1 minimum);Availability to work from the office;Experience as a Trainer (preferred);Resilience, proactivity, and charisma;Comfortable talking about sensitive topics such as violence, suicide, war, etc;Ability to work with multiple platforms at the same time.Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine!With more than 12,000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
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