Tom Ford Specialist - Lisbon Airport 40H P/W

If you are passionate about the world of luxury fragrance, this is your opportunity to work in Tom Ford!
We are looking for a Beauty Advisor with previous experience in sales, customer acquisition, and make-up skills that will be highly valued.
What do we expect from you?

Ensure that all customer service initiatives are implemented, resolving any issues that may arise in a timely manner.
Performance monitoring of the entire point of sale team.
Strong customer relations and ensure quality implementation of digital campaigns.
Deliver exceptional customer service, driving the commercial plan to generate strong sales growth.
Tracking and reporting against KPIs, establishing action plans for target achievement.
Collaborate in the selection, training, management, and motivation of the teams, as well as fostering a proactive attitude and a good working environment.
Be an ambassador of the brand image.
Train and manage the team to get the best out of each person, developing their skills and competencies in a way that allows them to achieve both their objectives and those of the point of sale.
Identify strategic alliances with other businesses and maximize promotional tools.
Facilitate good communication and relationships with both the team and the brand.
Ensure the correct operation of the point of sale, as well as the application of all regulations.

Qualifications
Experience with Customer Service, preferably with Luxury brands. Make-up skills are highly desired. Great teamwork and communication is a must.
Languages: English and Portuguese are a must.
Job Details
Job: Sales
Primary Location: Europe, Middle East, Africa-PT-11-
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 2412194
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