.Technology Consultant - Mac Administrator - Agile Coach Process Specialist Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! What you`ll do: In your role as a Mac Administrator – Process Specialist, you will contribute to SAP's internal Mac@SAP service by leveraging the MDM technology stack, 3rd-party products, and in-house developed solutions to keep our fleet of 35,000+ Macs compliant, up to date and test and document changes to that service. You will ensure the quality standards for the Mac platform and contribute to the design, plan, and creation of state-of-the-art solutions for SAP's global Mac fleet and deliver them through distribution and self-service policies. In addition, you will contribute to the team's 3rd Level support and contribute to complex multi-team challenges related to various Mac technologies and represent SAP in escalations with software vendors. As an experienced member of the team, you share your technical knowledge with the team and contribute to skill building throughout the organization and regularly participate in the organization's continuous agile delivery process. As a plus, you are established in the larger MacAdmin community through knowledge sharing (e.G., blog posts, open sourcing). What you bring: Completed Bachelor's degree or equivalent work experience 2+ years of work experience as a system administrator or similar role supporting Macs Experience with testing and process documentation Excellent English language skills and communication skills. World-class macOS know-how and Mac client management: Apple / Jamf certification is a plus Proven track record of managing Macs with a Microsoft based backend environment Hands-on experience in automating tasks under macOS (e.G., Shell scripts) Understanding of system administration, network administration, and security best practices in the context of Apple devices Optional: Meet your team: The Mac CoE's purpose is to help the world run Macs better and improve SAP's Mac user's lives. Currently we have over 35,000 employees that have chosen a Mac at SAP. We build breakthroughs together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development
