Technical Support For Microsoft - German Speaker In Lisbon

Technical Support for Microsoft - German speaker in LisbonAre you a native German speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!What is waiting for you:Work location: Lisbon – one of the best and sunniest places to live in Europe;Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);One flight per year to your home country (within Europe);Health insurance from day one in the company;Ongoing certification and training opportunities;Refer a Friend Program with attractive incentives;Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.What you'll be doing at Teleperformance PortugalAs a German-speaker Technical Support for Microsoft, you will:As a Technical Support for Microsoft, you'll support deliveries;Work with customers to resolve technical customer issues on the Partner Center Platform;Determine technical support Pain areas while working with Customers;Provide feedback and details to Technical Advisors and PG teams;Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to competitors;Maintain technical skills through completion of ongoing readiness and Platform training;Participate in the creation of future Microsoft support capabilities for the cloud.There will be big smiles if youFluent level of German and a B2-level in English;Experience in Technical Support (1 year minimum);As a Technical Support for Microsoft, you'll need previous interaction with M365 technology (SPO, EXO) (required);Basic Active Directory troubleshooting skills (users, mailboxes) (required);Knowledge of Basic API and Networking (required);Understand Basic programming (Python, C#,) (is a plus).Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.
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