Full remote from mainland Portugal
Starting date 18 November = 3000€ signing bonus
Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries!
We are offering a great work experience in Lisbon, Portugal for a role as a Technical Support Agent - German speaker.
Why a Technical Support Agent role is great for your professional and personal development:
Live in Lisbon and embrace multicultural experiences
Represent an international IT brand
Fast-track career development opportunity
Aufgaben
What does your day-to-day in this role look like:
Advice and support for corporate customers (SMBs) and partner companies on technical questions
Contact by telephone (inbound and outbound), as well as in writing by email, in German and in English
Solving technical problems in contact with IT administrators, IT managers and other employees of the partner companies
Identifying relevant processes and forwarding corresponding feedback to other teams
Qualifikation
What do you need to be successful at this job?
Native level of written and verbal communication skills in German
B2/C1 level in English
Availability to work in rotating shifts;
Good computer skills;
1 year of technical support experience or as system administrator
Excellent communication and interpersonal skills and team spirit;
EU passport/ID or a Portuguese resident card
Benefits
By joining this role, this is what you can expect:
Joyful Lisbon
Skyrock Growth with a 12-month renewable contract, after 2 years it can become a permanent contract
Portuguese Extra Delights: Meal vouchers, Holiday and Christmas allowance
Guardians of Wellness: Private Health Insurance from day one
Gross salary: 1741€ per month or 1551€ with accommodation (a private room in a shared apartment, the company pays the rent, electricity, water and internet connection)
Stable work and career progression, it's possible to become for example a Trainer, a Team Leader, a Manager.
Relocation Package
This is included:
Flight to the Future: Covered flight expenses
First-Class Arrival: Airport pick-up and settling assistance
Nest in Comfort: Accommodation provided in shared apartments
Language Safari: Complimentary Portuguese lessons
Active & Awesome: Free sports activities and social events
Football tournaments, beach barbecues, surf lessons, and cultural events await!
Recruitment process
To apply, send us your CV in English. Then, here are the stages in the recruitment process:
Initial contact by e-mail: we will contact you by e-mail for an initial discussion. Make sure you keep an eye on your inbox, including spam.
Online video interview: this is an opportunity to find out more about your motivations and discuss the job in broad terms.
Online tests: tests (linguistic and/or technical) will be required to assess your skills.
Final interview with our client: the discussion will focus on the specific aspects of the position and the team.
If you are successful, you will receive a contract offer. Congratulations!
Once the contract has been signed, all you have to do is book your plane ticket to Lisbon.
You'll be met at the airport and given your own private room in a shared flat :)
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