Technical Sales Manager EMEA, Personal Care (m/f/x)The Technical Sales Manager will work closely with Sales Managers in the regions, Global Key Account Managers, Marketing and R&D functions to better penetrate key customers, to further build on Elementis' brand image and to drive new sales opportunities and long-term success. This role is pivotal in ensuring our customers receive unparalleled technical support, driving product excellence and customer satisfaction.
Job DescriptionResponsibilities: You deliver and lead technical expertise in the entire EMEA region: driving the team to achieve business objectives and fast-track the creation of new business opportunities across all tiers.You lead customer projects by collaborating with technology, marketing and sales: resolve and troubleshoot technical issues related to product formulation and manufacturing. Develop and enhance technical relationship with current and new customers. Understand customer's strategic direction as well as their "pains & gains" and introduce the Elementis value proposition to better support their plans.You drive and identify product innovation: ensuring market needs, customer expectations and regulatory standards in collaboration with R&D and marketing teams. Lead and/or participate in (multifunctional) projects for Personal Care.You design and develop comprehensive training programs for both internal teams and customers: ensuring clear communication of Elementis' products value proposition.You identify and line-up new business opportunities in line with the business strategy: align internal technical expertise with customer needs to drive new project development and support the execution of sales and marketing initiatives.What will it takeTechnical expertise: In-depth knowledge of product formulation in the personal care sector. Understanding of industry-specific regulatory requirements and compliance standards.
Leadership: Ability to influence and guide cross-functional teams. Strategic thinking and vision to align technical efforts with company goals. Mentorship capabilities to support the development of team members.
Collaboration and teamwork: Ability to work effectively with cross-functional teams, including R&D, marketing and sales. Collaborative approach to problem-solving and project execution.
Customer focus: Ability to provide technical support and resolve customer issues. Commitment to ensuring customer satisfaction through high-quality products and services.
Project management: Ability to manage multiple projects simultaneously. Strong organizational and time management skills. Experience in project planning and execution from concept to completion.
Innovation and continuous improvement: Commitment to continuous improvement and staying updated on industry trends and emerging technologies.
Business acumen: Understanding of the commercial aspects of product development. Ability to align technical initiatives with business objectives. Strategic mindset to contribute to the company's overall success.
Technical Knowledge and SkillsIn-depth knowledge of formulation chemistry in the personal care industryExcellent communication and interpersonal skillsStrong analytical and problem-solving skillsAbility to work independently and collaboratively in a cross-functional environmentDetail-oriented with a commitment to quality and continuous improvementPosition RequirementsEducation: Bachelor's Degree or Master's degree in Chemistry, Chemical engineering, Cosmetic Science or related field
Experience: Minimum of 10 years of experience in the personal care industry
IT Skills: Advanced computer software capabilities like MS Office
Language Skills: Fluent in English, any other European language is a plus, i.e French, Spanish, German or Italian
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