Job Name: Technical Lead Job Type: Permanent Country: Portugal City: Almada State: FL Languages: URL: Onsite (first year), then hybrid according to the project needs Responsibilities: Act as the primary point of contact for the project, coordinating between Crossjoin Competence Center teams and client stakeholders to address daily technical and operational needs.
Ensure project documentation is consistently up-to-date, providing the necessary pre-requirements for the team to execute their work efficiently.
Lead technical discussions in client meetings, report on task progress, participate in task force or firefighting meetings, and translate client requirements into actionable tasks.
Proactively identify and manage value-driven tasks with the client that contribute to project success.
Oversee and guide the creation, prioritization, and delivery of tasks assigned to the Crossjoin Competence Center, ensuring alignment with project objectives.
Become the technical subject matter expert in Crossjoin's performance methodology, particularly in addressing complex performance challenges such as production firefighting, business processes optimisation or technical assurance activities.
Requirements: Bachelor's and/or Master's in Computer Science or similar; 4 or more years of professional experience in roles as: IT Operations Manager;SiteReliability Engineer lead;Platform Engineer lead; Production Support lead;Devops team lead;Infrastructure lead;Cloud Operations lead;Systems Engineering lead; Hands-on technical expertise in last year at least in one type of technology solution (e.g.. CRM, Billing, Order Management, Middlewares or similar enterprise complex solutions); Good level of English (minimum, B2 level).
Nice to have: Willingness to travel; Experience ith APM monitoring tools (e.g.
Dynatrace, AppDynamics, Datadog or NewRelic) and/or ELK stack; Experience with Issue & Tracking systems (e.g.
JIRA or ServiceNow) Knowledge in troubleshooting applications in production environments (e.g., Weblogic, JBoss, Databases, Java or similar technologies).
Knowledge in Cloud environments (e.g.
Azure, AWS or GCP); Knowledge using relational databases or NoSql (e.g.
Oracle, SQL Server, PostgreSQL, Cassandra) Good level of Spanish.
