.Technical Kiosk Software Product Manager Technical Kiosk Software Product Manager Location: Remote-But must live in Portugal About TillsterTillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions. Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and making the till grow for Tillster and our customers. About the Role: We are seeking a highly skilled and motivated Technical Kiosk Software Product manager to join our dynamic and growing team. As the Technical Kiosk Product Manager, you will be responsible for the development and implementation of innovative self-service kiosk solutions for our customers. This role requires a deep understanding of on-premises restaurant technology such as cloud and on-premise point of sale, payment, and kiosk systems. Responsibilities: Requirements gathering and prioritization: Engage internal teams and both internal and global stakeholders to gather requirements and understand their needs and define and align with the stakeholders on how success will be measured for each requirement. Translate these requirements into actionable product features and enhancements, aligning with leadership on prioritization and roadmap. Product development: Manage the end-to-end product development lifecycle, from concept to launch. Work closely with cross-functional teams including engineers, UI & UX designers, and customer representatives to define product requirements, create wireframes and workflow diagrams to communicate ideas and ensure timely delivery of kiosk solutions. User Experience Optimization: Continuously enhance the user experience of our kiosk solutions by gathering feedback from stakeholders and collaborating with UI/UX designers and engineers to implement improvements that drive customer satisfaction and maximize user engagement. Technical expertise: Stay current with the latest advancements in kiosk hardware and software technologies and leverage your technical knowledge to define requirements that further enhance our product offerings. Documentation, Communication & Support: Develop materials to assist internal stakeholders and restaurant staff in effectively utilizing our self-service kiosk solutions
