Today, working for technology brands rimes with passion, energy and innovative spirit. This sounds like you? Check this out and you might soon join their international office in Lisbon!Your responsibilities and impact as a Customer Service Agent for Bose will be:Providing support to customers by responding to inbound requests and document relevant case informationAssisting users with pre-sales,general inquiries and technical support issues via phone/email/social media channelsAdapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels Ensuring excellent customer satisfaction by responding in an appropriate and friendly mannerSkills, qualifications and interests you need to succeed in this role:The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspects of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them! You are fluent in German and good command of EnglishYou are motivated, reliable and committed in your workCustomer service and quality is part of youYou have a drive for excellence and professionalismYou have excellent communication skillsYou are a real team player and willing to work with many other nationalitiesWhat's in it for you?Type of contract: one year contract, renewable every yearWorking hours: full time or part time options on rotating shifts (Mon-Sat 8 AM to 5 PMSalary conditions (*) 2 options:Including free accommodation (shared flat, all bills included):950€ – 1.000€ gross/month (based on level of experience)Excluding accommodation: 1.350€ gross/month (based on level of experience)For international candidates:Reimbursement of your initial flight expenses after 9 monthsAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc. upon your arrivalPrivate health insurance included from the first day of your contractFree Portuguese lessons, cooking classes, sport activities and social events organized by the companyReal career opportunities in different career pathsYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!What should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentIs this project not the best fit for you?Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.
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