Technical Customer Service (Dutch/Flemish Speaker)

Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?

Then this job in sunny and vibrant Barcelona might be for you!

Your responsibilities and impact working as a Technical Customer Service Specialist will be:

Supporting customers with inquiries related to telecom services, focusing on technical questions

Maintaining and updating the customers' accounts

Dealing with sensible data

Ensuring high-quality service and customers' satisfaction

Skills, qualifications and interests you need to succeed in this role:

A native level of Dutch and a good level of English

Having interest in technical support and troubleshooting

Being an attentive listener, comfortable and skilful at communicating with people

Being energetic, innovative and working proactively at a fast pace

Being able to handle sensitive data reliably

Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.

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