Technical Account Manager, Telco VerticalJob ID: 2555245 | AWS EMEA SARL (Spain Branch)Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises.The RoleAs a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.About the teamBASIC QUALIFICATIONS3+ years of technical engineering experienceExperience in operational parameters and troubleshooting for two (2) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environmentBachelor's Degree in Computer Science/Math/related discipline required, OR 5 years of equivalent work experienceFluent in SpanishPREFERRED QUALIFICATIONSMeets/exceeds Amazon's leadership principles requirements for this roleMeets/exceeds Amazon's functional/technical depth and complexity for this role5+ years of technical engineering experienceExperience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environmentExperience in Informational Technology operationsInternal enterprise or external customer-facing experience as a technical leadProfessional oral and written communication skills, presenting to an audience containing one or more decision maker(s)Experience with cloud offeringsPractical knowledge of 5G network architecture and call-flows and experience in troubleshooting 5G networksAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.Posted: October 3, 2024 (Updated about 18 hours ago)
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