Team Leader | Support Team

Randstad operates in Portugal and worldwide as a leader in human resources in various sectors. In partnership with Minsait an Indra Company, a service management, digital transformation and cybersecurity consultancy, we are recruiting a team leader for the support team.If you think you're the right person to take on this challenge, send us your application.Responsabilidades ChaveFunctional and application support team leader support is offered 24x7, requiring continuous monitoring of systems to guarantee the availability and efficiency of services.CompetênciasAcademic background: computer engineering or similar;Experience in leading support teams or helpdesk teams (1st/2nd line);Experience managing: Windows Server Platform, IIS, BD SQL Server, Stored Procedures and SQL optimization;Knowledge of the following programming languages is valued: SOAP, REST, WCF, JSON, HTTPS, SFTP, XML and protocols;Experience in integrations processing (3-5 years);Experience in incident monitoring detection and analysis (3-5 years);Experience in implementing software interfaces (2-3 years);Good communication and teamwork skills;Remote incident resolution using management tools (3-5 years);Background experience in 24/7 teams support;English communication skills;Availability to work on-site;Valued skills: Coding skills: .NET C#, .NET aspx, Javascript, HTML, Entity framework, Dependency injection;DevExpress reporting / Ext.NET / HTML5;Knowledge/certification in Agile methodologies / Scrum;Background in retail systems development;Experience in deployment tools (BigFix);Spanish communication skills.Principais BenefíciosContinuous training in the workplace and through access to the training platform, designed to maximise your talent and develop your professional skills.25 days holiday.Flexible benefits plan.Contract formalised directly with Minsait an Indra Company.
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