.Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.Job DescriptionManage a general ledger team to ensure service delivery in accordance with the relevant SLAs and quality standards; Monitor and report the team and process performance against agreed objectives and KPIs; Provide prompt and objective coaching in accomplishing goals, conduct performance reviews, be actively involved in recognition and employee development strategies; Identify inefficiencies in the process and participate in /drive process improvement projects; Implement continuous improvement culture within the team; Cooperate with various Eurofins departments and stakeholder management; Create a friendly working environment which will attract and retain talents; Support the transition projects and all other duties as needed or required per business requirement; QualificationsExperiencein managing teams in BPO/SSC environment, preferably in general ledger area; Experience in managing performance against Service Level Agreements; Experience in managing relations with customers (internal or external); Openness for changes, continuous improvement mindset, proactive in problem solving; Flexibility and ability to balance a variety of tasks and priorities; Fluent English (written and spoken) and excellent communication skills; Knowledge of French willbe an advantageHigh level of energy, drive and passion; Master's degree in Business/Finance/Accounting or equivalent; Knowledge of Microsoft Dynamics (AX) will be an asset; Additional InformationWeoffer:Unique opportunity to take a key role in establishing and growing new SSCBecoming part of Eurofins SSC Leadership TeamIndependency in team building and shaping the processesInternational experienceMeaningful work towards process excellenceSupport in growth and development within the organizationAttractive package of benefits: private medical care, Meal Vouchers (9.6 Euro/daily), annual bonus scheme.We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development.We embrace diversity! The Eurofins network of companies believes in strength and innovation through diversity, being an Equal Opportunity Employer
