System Analyst - German

Position: German System Analyst
Location: Lisbon, Portugal
Employment type: Full-time/Hybrid
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES: Manage systems access approvals from the Client and its end customers, partners and third parties Manage access controls for the personnel Perform security license validation Prepare report of individuals' access to the systems Forward any system requests/changes to appropriate Client's approver Perform CRM zero-testing
Perform business systems projects Provide incident Management and Support Perform ground plan maintenance Perform escalations for service confirmation Customer Account Management Provide standard and non-standard service delivery reporting
REQUIREMENTS: Native/fluent in German, both oral and written. Fluent in English (at least B2 level) Minimum 2 years' experience in same/similar role Relevant Educational degree with corresponding work experience in the related area of work Computer literate with sound knowledge of Microsoft Office suite Experienced in analyzing and documenting business and technical processes Extensive hands-on experience in Industry leading products for ticketing, call management Ability to work independently, while being team player at the same time Ability to meet tight deadlines with minimum supervision and in timely manner Analytical mindset with great critical thinking skills and attention to detail. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential. Health and Life insurance Meal allowance.
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