Rotational schedule time frames: Monday-Friday: 8:00-20:00 + Saturday-Sunday 8:00-17:00 (Portuguese time - 8h/day, 40h/week, 5 days/week) with 2 rotating days off!We provide training at the beginning of work; you don't need to have previous experience.Client: Our client is the creator of the most popular internet search engine in the world. They create solutions for business and private clients, including an application for voice and remote home service.Support for this solution is a step into the future to make every home smarter and easier to use.It supports voice control applications – the home assistant helps you manage your home and everyday applications via your smartphone, allowing control of various systems and devices at home, such as TV, radio, and lighting.Your responsibilities:Support for application users by phone, email, and chat in Italian.Assistance in installing applications and cooperating devices: cameras, speakers, home thermostats, etc.Pre-sales assistance for users: advice on choosing the right solutions.Respond appropriately to customer escalations and escalate issues and customers to higher tech departments.Be a local candidate or willing to relocate to Lisbon.You are self-motivated and enjoy working in a team.Full-time employment, 6 months fixed-term renewable contract.Private health insurance with a dental plan (after 6 months of the contract).Competitive Salary and bonuses:Up to 120€ gross performance bonus/month.Meal allowance: 7.23€ NET/day (approx. 145€ NET/month in a voucher card).Relocation package:Possibility of accommodation in a company-owned apartment.Apply today and change your career with GentleWay!Include a valid e-mail address and telephone number in your CV to ensure a smooth recruitment process!*By applying for this job offer, you agree to our privacy policy and consent to the processing of your personal data and sharing it with the client proposing this job offer.
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