Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro
Working schedule: Monday to Sunday (8:00 -21:00), 8h/day, 40h/ 5 days per week,2 rotational days off
Digital training is provided at the beggining of work
Recruitment process 100% online
Client:
Our client is at the forefront of the entertainment industry, crafting and delivering captivating content across film, TV, and digital platforms. With a dynamic mix of genres and styles, it speaks to audiences of all backgrounds. Drawing from a legacy of iconic franchises and cutting-edge creations, the Warner Brothers Project is a beacon of innovation, constantly pushing boundaries to captivate global audiences.
Your responsabilities:
Assist French Speaking Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.
Provide account and application support to Customers namely with regards to software functionality.
Provide accurate and real-time responses to the customers inquiries.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
You speak French in proficiency
Intermediate English level (at least B2)
You already live in Portugal
Self-motivation and a collaborative spirit to thrive in our dynamic team.
Possible start on 20/11
Working schedule: Monday to Sunday (8:00 -21:00), 8h/day, 40h/ 5 days per week,2 rotational days off
Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro
Full time employment, 6 months fixed-term renewable contract
Private Health insurance with a dental plan (after 6 months of the contract)
Training is provided at the beginning of the work
Competitive salary and remuneration system:
895€ gross x 12months + 2 extra salaries per year
up to 100€ gross monthly performance bonus,
Apply today and Change your career with GentleWay!
Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!
*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job
Apply today and Change your career with GentleWay!
Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!
*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job offer.
Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
When is the closest possible date to start for you?
If we decide to continue your application, you will receive from our client an invitation to a HARVER assessment. Is it okay for you to complete it?
This offer is related to our client Webhelp Lisbon. Are you okay with continuing with your application?
Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
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