Supervisor - French Speaker

What you can expect

Do you have experience in customer service? Do you have previous experience managing medium-sized teams, ensuring that they deliver the best service possible? Then you can be the Supervisor we're looking for!

What you will do

Ensuring the team's development, monitoring and evaluation;

Motivating the team;

Managing the team daily, according to internal policies;

Ensuring the accomplishment of the Key Performance Indicators;

Developing action plans for continuous improvement.

What you will need

Fluent in French (mandatory);

English (B2 level);

Interest and passion for managing teams (experience is a plus);

Solid experience in contact center, understands contact center business, trends and sales.

Benefits

Excellent work opportunity in a dynamic leading multinational company;

Investment in training and personal development;

Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;

Health Insurance;

Free language courses, sport activities and organized events;

Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.

Teleperformance Portugal

Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than 12,000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.

Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.

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