The role of the Security Supervisor involves:
Assisting with supervising the day to day security force of the property to ensure the safety and security of all guests, personnel and property.
Leading the performance of Security staff. Implementing all policies and procedures regarding security and safety. Preventing situations that could jeopardize the reputation of the hotel. Assist with the investigation in the hotel. Documenting all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective, and write a comprehensive report.
Assisting hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
Selecting, training, and direct security personnel in all aspects of security policies and procedures. Remaining informed of current local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights. Taking an active role in the development and implementation of the hotel's fire plan. Testing the hotel Fire and Emergency Response preparedness. Controlling the key, lock system, alarm system, and fire protection system. Responding properly in any hotel emergency or safety situation.
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