Sword Health is on a mission to free two billion people from pain as the world's first and only end-to-end platform to predict, prevent and treat pain.
Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we've also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we're looking for individuals with passion, commitment, and energy to help us scale our impact.
Joining Sword Health means committing to a set of core values, chief amongst them to "do it for the patients" every day, and to always "deliver more than expected" on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.
The Commercial Operation function is a critical component of Sword Health's Go-To-Market machine and sits within the broader Revenue Organization. The Strategy & Commercial Operations Associate will work closely with the Commercial Operations leadership team to support Sword Health's continued expansion and operational excellence. We are looking for a high performer with a growth mindset to join us and take responsibility for executing a variety of operational and strategic initiatives that are key to accelerating Sword's success. This role will focus on driving efficiency across sales processes, delivering actionable sales reporting and driving strategic initiatives. The associate will take the lead on cross-functional strategic projects, collaborating with Marketing, Finance, Legal and Product.
What you'll be doing:
Data Analysis and Reporting: Develop and maintain comprehensive sales reports and dashboards to provide insights into sales performance, pipeline health, and key metrics.
Forecasting and Planning: Support sales forecasting, budget and planning activities by providing accurate data analysis and insights. Collaborate with sales leadership to develop sales targets and quotas;
Support management of current customer base: Support the Customer Success by providing actionable insights into book-of-business performance and support KPIs tracking
Cross-Functional Collaboration: Work closely with marketing, finance, sales and customer success teams to ensure alignment and support for strategic go-to-market initiatives. Provide insights and recommendations based on complex data analysis;
Strategic Initiatives: Lead and participate in strategic projects and initiatives aimed at driving revenue growth and operational efficiency;
CRM Management: Act as a product owner of the CRM system (e.g., Salesforce). Ensure data integrity, optimal user journeys and implement enhancements;
Assist in implementing and managing systems and tools that enhance commercial operations and sales enablement;
Collaborate with sales and account management teams to identify bottlenecks and opportunities for improvement in client-facing processes;
Contribute to the development of strategies that drive revenue growth and strengthen client partnerships.
What you need to have:
Bachelor's degree in Engineering, Business, Finance, or a related field;
3-5 years of experience in strategy consulting, finance, corporate strategy, or in a high-growth startup environment;
Exceptional analytical skills with the ability to interpret complex data and provide actionable insights;
Experience in managing multiple projects simultaneously in a fast-paced, dynamic environment;
Strong organizational skills, with the ability to structure and manage data for efficient decision-making;
Capable of building and sustaining strong and recurrent relationships with cross-functional partners and stakeholders
Strong communication and presentation skills, with the ability to convey complex information to various stakeholders;
High proficiency in spoken and written English.
To ensure you feel good solving a big Human problem, we offer:
A stimulating, fast-paced environment with lots of room for creativity;
A bright future at a promising high-tech startup company;
Career development and growth, with a competitive salary;
The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
A stimulating environment with room for creativity;
A flexible environment where you can control your hours (remotely) with unlimited vacation;
Access to our health and well-being program (digital therapist sessions);
Remote or Hybrid work policy.
*Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
US - Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Unlimited vacation
• Snacks and beverages
• English class
• Unlimited access to Coursera Learning Platform
*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.