As a Store Manager, you will coach and inspire your team members to outperform their targets and together take the brand to the next level. You will report to the Head of Retail Portugal.
Responsibilities Act as a role model to strengthen customer service guidelines to the team and ensure top-class service. Achieve sales targets and related KPI's and meet short- and long-term goals for the store. Recruit, train and develop team members, ensuring individuals have a clear understanding of the goals and objectives. Lead and motivate the team each day. Ensure constant team development through our learning platform. Ensure the store's visual presentations and merchandising meets company standards. Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets. Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards. Your Skills Genuine interest in people – both as customers and as colleagues. Driven by sales and performance (2-3 years working with KPIs). Minimum 2 years in management roles. Experience of coaching and developing teams. Planning and time management skills to drive daily operations. Experience of sales and customer service. Previous experience of recruitment. Positive attitude and an ability to enjoy a fast-paced environment. Strong communication skills, fluent in English and preferably more languages. Passion for fashion and lifestyle concepts. Bring value to our teams; we welcome diversity regardless of background. Fluent in English is a must. What We Offer A career with us demands a results-oriented mindset plus creativity and ambition. Those who have the right attitude will be given opportunities for personal development and internal promotion. We provide you with development tools and expertise through our learning platform.
There will be international career opportunities for the right person. Your time with us can be for a lifetime or just one of the best experiences of your career!
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