As Store Manager in Converse, your role is crucial to the effective running of the store. You will be focused on profit and loss control, customer satisfaction, and shrinkage results by overseeing operational aspects. You will drive and inspire your back-of-house team to process stock efficiently and to ensure that the back of house environment mirrors the unique energy, passion, and innovation our consumers experience on the shop floor.As Store Manager you will:Creating an inviting environment in the store to guarantee a unique shopping experience for our customers.Coordinate, support, and supervise a diverse team and ensure an excellent working atmosphere.Manage store budgets and operational processes to achieve sales goals, optimize performance and increase customer satisfaction.Support and lead the implementation of CONVERSE strategies in the store (e.g. sustainability, NIKE Inc. membership, digital offers).Provide insights to optimize the positioning of your store in the local market.Ensure that all CONVERSE standards and guidelines are adhered to.Work in cooperation with various business partners from stores and headquarters.What you get:An attractive salary that does justice to the market and your experienceThe chance of a monthly bonus paymentAttractive employee discounts in the store and online shopExciting development and career opportunitiesRegular sales and product trainingA dynamic and motivating working environment with flat hierarchies in which the values of Diversity, Equity & Inclusion are livedEmployee clothing with which you represent CONVERSE and promote team spiritAccess to exclusive training contentThe opportunity to take part in unique CONVERSE eventsWhat you bring:The passion for CONVERSE and/or the love of sport5 years or more of retail and/or leadership experienceFluent in Spanish and English (spoken and written)Extensive experience and expertise in providing exceptional customer serviceAbility to collaborate with internal and external stakeholdersIndependent and solution-oriented way of workingThe talent to build, develop, and strengthen a strong teamWillingness to work weekends and shifts
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