Location: Lisbon-Oriente, Portugal
Possible start: 9.10 (9th October)
We offer efficient and fast remote recruitment process
It is a great possibility to get good money throughout the year in Portugal!
Rotational schedule time frames: Monday-Friday: 8:00-20:00 + Saturday-Sunday 8:00-17:00 (Portuguese time - 8h/day, 40h/week, 5 days/week) with 2 rotating days off!
We do NOT require previous experience, we will teach you everything
Company:
Our client is a leading tech company specializing in smart home products. They offer devices that help you control your home using your voice, including smart speakers and thermostats. These products make managing your home more convenient and intuitive.
As an Italian Customer Support you will:
Handle Inquiries: Answer questions and resolve issues via phone, email, and chat
Provide Tech Support: Fix technical problems like connectivity and updates
Guide Customers: Assist with product selection and general support
Maintain Consistency: Ensure friendly and consistent communication
Manage Issues: Oversee ticket queues and escalate complex problems
What do we expect:
Fluency in Italian (C1 - native)
Communicative English level
You live anywhere in Lisbon or you are ready to relocate there
Ability to communicate clearly and effectively
You are looking for adventure in a fast-growing, international company
Competitive salary and remuneration system (incl. meal allowance):
1000€ gross x 14 months (1166€ gross x 12 months) - basic salary
up to 120€ gross performance bonus/month
meal allowance: 7,23€ NET/day (approx 145€ NET/month in a voucher card)
20 €/month - Transport allowance
What we offer:
Full-time fixed term 6-months employment contract with extension possibility (according to the Portuguese law)
Training is provided at the beginning of the work
We offer office-based work system in our modern location in Lisbon - Oriente
Complete online hiring process regulated
A Bring a Friend Program with attractive incentives
Private Health Insurance from day 1
Note: We require EU citizenship or full rights to work in Portugal
Are you interested in a new adventure?Then apply with your CV, we look forward to you!
* By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position
Job Types: Full-time, ContractContract length: 6 months
Pay: 1,000.00€ - 1,100.00€ per month
Application Question(s):
Your email and phone number are mandatory to proceed with your application in this recruitment, please leave it here:
Your current location:
When is the closest possible date to start for you?
Are you ready to work in our Office in Lisbon Oriente?
If we decide to continue your application, you will receive from our client an invitation to a HARVER assessment. Is it okay for you to complete it?
Outside of Portugal CANDIDATES: If you are living ABROAD now, are you ready to relocate to Portugal? If so, when is this possible for you?
This offer is connected with our client Concentrix +Webhelp. Are you okay with continuing with your application?
Do you speak Italian C1-native?
Language:
English communicative (Required)
Italian (C1-native) (Required)
Expected Start Date: 09/10/2024
#J-18808-Ljbffr
