.Join our team at AMGEN Capability Center Portugal, number 1 company in Best Workplaces - - ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a growing team of 340 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. Based in Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. STAFF RELATIONS SENIOR MANAGER - REGIONAL LEAD LIVE What you will do The Regional Staff Relations Lead is responsible for HR investigations and Staff Relations work and initiatives in Amgen's regions of Europe, Latin America, Middle East, Africa and Canada ("ELMAC") region. This role involves close collaboration with regional HR leaders, country HR Business Partners, and various HR Centers of Excellence to educate managers and employees on Amgen's HR policies and investigation procedures. Reporting to the Associate Director of Staff Relations, the Regional Staff Relations Lead operates within a specialized HR function. This function works closely with managers, Compliance, Legal, and HR collaborators to uphold Amgen's values. Their responsibilities include investigating potential HR policy violations, offering practical advice and guidance on coaching staff and managers, and providing counsel on performance and behavior management, involuntary terminations, and workplace accommodations. Key Responsibilities: Serve as primary escalation point for business leaders and HR partners on HR investigations in the region. Conduct and/or direct thorough, timely, and impartial internal HR investigations in the ELMAC region involving staff members at all levels of the organization. Identify relevant investigation issues; plan, schedule, and conduct effective interviews; effectively assess witness credibility; and gather and analyze evidence and Amgen policies to make well-reasoned conclusions. Draft well-written investigation plans, summaries, and other investigation records. Provide investigation updates and findings to HR colleagues, business leaders, and other internal partners and stakeholders in a clear, concise manner. As needed, source and use third-party investigators and/or translators to assist in the completion of timely and objective investigations. Maintain confidentiality and sensitivity to all issues, and conduct investigations objectively. Maintain metrics of all investigations conducted in the region; identify trends based on the data; and present on metrics and trends to partners and leaders