Staff Product Manager, Online Stores

Detalhes da Vaga

At Squarespace we empower our product teams to solve hard problems – customer and business problems – in ways that our customers love, yet work for our business. As a Product Manager, you will contribute to your product team with a knowledge of business constraints, an understanding of our users, and awareness of product trends.The Online Stores team develops and scales the services, products, and frameworks essential for delivering the best selling experience to all Squarespace customers. Additionally, the team supports key components of our sales functionality, including proposals, deposits, and contracts. They also design user experiences that guide users through the process of collecting payments, invoicing consistently, and effectively showcasing their services to clients.As a leader on this product team, you will create a vision and tactical roadmap that reduces the effort our customers need to gain customers and grow their business.This is a hybrid role working from our New York City office 2-3 days per week. You will report to a Product Director.You'll Get To…Create and prioritize a roadmap rooted in data, informed by multiple sources and justified by return on investmentGuide product development—from conception to launch—with consideration for your specific team, adjacent teams, and the broader SQSP ecosystemBe a single mutually supporting-force with your partners in design, engineering, UX research, and product analyticsPartner with marketing to launch new products, with customer operations to develop excellent support for merchants, and with analytics to monitor engagement and evaluate product successIndependently shape your team's goals and vision given a strategic direction, and determine the methods and procedures to manage new assignmentsWork with other PMs and data partners (analytics, data science, marketing) to seek out answers to data questionsSet OKRs for your teams with your engineering and design counterparts and contribute to the process of setting broader group goalsInfluence and inform team/group strategy through passionate and well-reasoned presentation of ideasWho We're Looking For7+ years of product management experience, managing software products from creation through launch and iterationA background in ecommerce is preferredA nuanced understanding of the methods of modern product discovery, product delivery, and user segmentationExperience leading cross-team research studiesExcellent communication and interpersonal skills with the ability to align different teams around achieving business goals and outstanding user experiencesExperience with editors and payments systemsBenefits & PerksA choice between medical plans with an option for 100% covered premiumsHealth Savings Account with Squarespace fundingFertility and adoption benefitsSupplemental Insurance plansHeadspace mindfulness app subscriptionRetirement benefits with employer matchFlexible paid time offUp to 20 weeks of paid family leaveEquity plan for all employees$100 per month remote StipendAccess to supplemental insurance plans for additional coverageEducation reimbursementEmployee donation match to community organizations6 Global Employee Resource Groups (ERGs)Cash Compensation Range: $185,500 – $299,000 USDThe base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.About SquarespaceSquarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.Our CommitmentToday, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
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