.At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! About the department The Order-to-Cash Accounting A/R Staff processes all facets of Cloudflare's worldwide Billing and Accounts Receivable (A/R) functions. This role facilitates prompt, correct, and complete billing, collection, and cash application of Cloudflare receivables to support preparation of accurate financial statements, compliance with customer contracts, and optimization of cash flow. Additionally, this position participates in certain regulatory compliance activities including sales tax assessment and reporting, and unclaimed property remittance. Locations: Portugal What You'll Do Direct preparation and issuance of customer invoices to ensure prompt and accurate billing in compliance with contract terms. Oversee response to billing and A/R inquiries in a manner that cultivates a culture of exemplary customer service both internal and external. Support Order-to-Cash Accounting team by running credit checks and monitoring credit worthiness of new and existing customers. Participate in month-end close processes associated with Accounts Receivable to support timely and accurate preparation and delivery of financial statements. Facilitate cash receipt and application processes to ensure prompt and accurate deposit of all funds and application to customer accounts. Execute process for managing and refunding customer credit balances in a timely manner, partnering with Accounts Payable to escalate or resolve any A/R related unclaimed property issues. Oversee maintenance of customer account information within Billing System(s) to ensure up-to-date address, terms, tax, and contact information
